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Términos y Condiciones del Servicio

PLEASE READ THESE TERMS OF USE OF THE SERVICE CAREFULLY. BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THE CONDITIONS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE.SI USTED NO ESTÁ DE ACUERDO CON ESTAS CONDICIONES, NO UTILICE LOS SERVICIOS.

These Terms and Conditions of Service ("conditions") apply to your access and use of the website, mobile applications and other products and online services (collectively, the "services") of MIROCOM TELECOMUNICACIONES who in the tax reason is 

Maria Magdalena Jimenez Gonzalez (MIROCOM). These conditions do not alter the terms and conditions of any other agreement you may have with MIROCOM® for products, services or otherwise.

MIROCOM® reserves the right to change or modify the terms and conditions contained in these terms and conditions or any policy or guideline of the services at any time and at its sole discretion. A notice will be provided by publishing the revised terms to the services and changing the "last revision" date at the top of the "Terms and Conditions" or by other means of notification that the company will determine in due course, at its sole discretion. Using a particular form of notification in some cases does not oblige us to use the same form in other cases. Any changes or modifications will be effective immediately upon posting of the revisions to the services, and you waive any right you may have to receive specific notice of such changes or modifications. Using these services will confirm your acceptance of such changes or modifications, so you should frequently review the applicable terms and policies to understand the conditions that apply to your use of the services. The most up-to-date version of the "Terms and Conditions" can be found in the "Terms of Service" section, included in the footer of the website. If you do not accept the modified conditions, you must stop using the services.

Requirements

You must be at least 18 years old to access or use the services and not be legally incapacitated (you must have full legal capacity to contract). By registering to use the services, you represent and warrant that you are over 18 years of age, that you are not registering to use the services on behalf of a third party, and that you have not previously been suspended or withdrawn from the services. You represent and guarantee that you will not use the services if the laws of the country prohibit you from doing so in accordance with these conditions.

Registration and Account

To use the Services, you must create an account with the Company ("account") by logging in through one of the supported media platforms ("means of access"). You represent and guarantee that you are the authorized owner of the "access media account" that you used to register for your account. You can sign up for only one account.

It also commits to:

  1. Provide accurate, current and complete information when creating or updating an account.
  2. Keep your account information updated.
  3. Maintain the security and confidentiality of your access data and restrict access to your account and your computer.
  4. You will immediately notify the company by sending an email to payments@mirocom.com.mx if you discover or suspect a security breach related to the services.
  5. Take responsibility for all activities that occur under your account and accept all risks of unauthorized access.

Notice of Privacy

Please visit our privacy notice by clicking on the "Privacy Notice" hypertext link at the bottom of our website to obtain information about how the company collects, uses and discloses personally identifiable information from its integrators.

Service's description

Virtual Account, in order to purchase equipment and services offered by the Company. All account information is treated confidentially and transparently for Clients. The Company uses third-party services to provide payment services (eg, card processing, generation of payment referrals, and related services). By making use of any or all of these services, you agree that you will be bound by the terms and conditions of use, privacy policies of these services and for which it consists and authorizes us to delegate the authorizations and share the information that you provide to the Services with our third party (s).

Controversies

You acknowledge and agree that any dispute you may have about payments and the receipt of transfers will be resolved exclusively between you and your banking institution, and that MIROCOM® is not responsible for any payment or transfer operations, including, without limitation limitation, any personal or payment information that you provide.

Chargebacks

The client is responsible for documenting and responding to requests for chargeback and / or cyber fraud that may arise. MIROCOM® will provide the information at its disposal for the procedure with the banking institutions but does not assume any responsibility for chargebacks and will not assume costs for this concept.

The parties must review the details of the chargeback and, if possible, send the evidence to the issuing entity of the debit or credit card to carry out the clarification process according to the times and under the terms established in the applicable regulation. The issuing entity of the debit or credit card is responsible for determining the resolution of the chargeback.

In the event that there are transactions objected to by the end customers and refunds on them are appropriate, the customer from this moment authorizes MIROCOM® to deduct from any balance that it has in its favor, the amount of the transaction plus the commissions generated by this circumstance hereinafter, the "Discount for Against Charge".

In the event that the platform is misused for fraud, the corresponding law will be applied to the highest degree.

In the event that the client does not register a credit balance, they must pay MIROCOM® the Discount for the Counter Charge, within 5 (five) business days after MIROCOM® requires it. In case of default, default interest will apply from the date of default and until the date of its total and complete payment at the rate of 2.5% (two point five percent) per month, establishing from this moment that any payment will apply first to interest and later to capital.

You have sole responsibility when you use the services

MIROCOM® is not a party, does not have any participation or interest in, makes no representations or warranties regarding - and has no responsibility or liability regarding - communications, transactions, interactions, conflicts or any form of relationship between you and any another user, person or organization. You are solely responsible for your interactions with users of our services. We reserve the right, but have no obligation, to monitor interactions between you and other users of our services.

Identity verification

You are solely responsible for determining the identity and suitability of the other users with whom you can interact through our services. We do not investigate or verify reputation, conduct, morals, criminal, business, credit, or any information that a participant may submit through the Services. You acknowledge that MIROCOM® makes no representations or warranties of any kind with respect to any user registered to use the services and that you are solely responsible for the research and selection of users.

Release

Because our services are nothing more than an electronic payment option, in the event that you have a dispute with one or more users of the services, you release us (and our officers, directors, partners, employees, agents, affiliates and suppliers) of claims, demands, damages of any kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or related in any way to said conflicts.

Relationship with third parties (companies or suppliers)

MIROCOM® is not a representative of Facebook, PROSA, VISA, MasterCard or American Express or any other company that may be involved with the services. Facebook, PROSA, VISA, MasterCard and American Express are trademarks not owned by the company. You are responsible for complying with the applicable contracts, terms and conditions of use and policies of Facebook, PROSA, VISA or MasterCard and of any other company that may be involved with the services. MIROCOM® will not be responsible for the personal data, financial, personal or sensitive information that you exchange, register or use through Facebook, PROSA or third parties involved. It also applies to promotions offered on online platforms. These are subject to change without notice and must be purchased at the price given to you by a MIROCOM sales executive.

Feedback

You acknowledge and agree that any material, including, but not limited to, questions, comments, opinions, suggestions, ideas, plans, notes, drawings, original or creative materials or other information, regarding MIROCOM® or the services (in hereinafter, "comments") that are provided by you, whether by email, publication of the services, or otherwise, are not confidential and will remain the exclusive property of MIROCOM®.

MIROCOM® will own the exclusive rights, including all intellectual property rights, and will have the right to unrestricted use and dissemination of the comments for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

Compensation

You agree to defend, indemnify, and hold harmless MIROCOM®, its service providers and consultants, and their respective directors, employees, and agents, from and against any claims, damages, costs, liabilities, and expenses (including, but not limited to, reasonable attorneys' fees) arising out of or in connection with:

  1. Your use of the services.
  2. Any user content or comments that you provide.
  3. Your violation of these conditions.
  4. Your violation of any rights of another.
  5. Your conduct in relation to the Services.

Some jurisdictions limit consumer indemnities, so some or all of the above indemnity clauses may not apply to you. If you are obliged to indemnify us, we will have the right, at our discretion and without hindrance, to control any action or procedure and determine if we want to resolve it, and if so, under what conditions.

Disclaimer and warranties

MIROCOM® MAKES NO WARRANTY AS TO THE PERFORMANCE OR UNINTERRUPTED AVAILABILITY OF MIROCOM® SERVICES OR MATERIALS. THE MIROCOM® SERVICES AND MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. MIROCOM® DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE SERVICES AND THE INFORMATION, THE CONTENT AND THE MATERIALS CONTAINED THEREIN. MIROCOM® DOES NOT REPRESENT OR WARRANT THAT THE MIROCOM® MATERIALS OR THE SERVICES ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE. WHILE MIROCOM® MAKES ATTEMPTS TO SECURE YOUR ACCESS TO AND USE OF MIROCOM® SERVICES, IT CANNOT AND DOES NOT REPRESENT OR WARRANT THAT THE SITE OR ITS SERVER (S) ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; THEREFORE, YOU MUST USE INDUSTRY RECOGNIZED SOFTWARE TO DETECT AND DISINFECT ANY DOWNLOADS FOR VIRUSES.

MIROCOM® reserves the right to modify each and every one of the content in the services at any time without prior notice. The reference to any product, service, process or other information, by trade name, registered trademark, manufacturer, supplier or other does not constitute or imply endorsement, sponsorship or recommendation of the same, or any affiliation with the same, by MIROCOM®.

IF MEXICAN LAW DOES NOT ALLOW THE EXCLUSION OF THE IMPLIED CONDITIONS IN CONTRACTS WITH CONSUMERS, SOME OR ALL OF THE DISCLAIMERS IN THIS SECTION MAY NOT APPLY TO YOU.

Limit of liability

IN NO EVENT WILL MIROCOM®, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR DIRECT DAMAGES, INJURIES, OR ANY OTHER DAMAGES OF ANY KIND ARISING IN OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SERVICE, INCLUDING WITHOUT LIMITATION DAMAGE CAUSED BY THE CONFIDENCE PLACED BY THE USER IN ANY INFORMATION OBTAINED FROM MIROCOM®, OR AS A RESULT OF ERRORS, OMISSIONS, INTERRUPTIONS, ELIMINATION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, OR DELAYS OF TRANSACTIONS IN THE OPERATION OPERATION, WHETHER OR NOT DUE TO NATURAL DISASTERS, FAILURE OF COMMUNICATIONS, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO RECORDS, PROGRAMS OR SERVICES. IN NO EVENT WILL MIROCOM® TOTAL LIABILITY, WHETHER IN CONTRACT, WARRANTY, OBJECTIVE LIABILITY OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THE USE OR INABILITY TO USE THE SERVICES, EXCEED ANY COMPENSATION THAT YOU PAY TO MIROCOM® BY ACCESSING OR USING THE SERVICES. IF MEXICAN LAW DOES NOT ALLOW THE LIMITATION OF LIABILITY IN CONTRACTS WITH THE CONSUMER, SOME OR ALL OF THE LIMITATIONS OF LIABILITY MAY NOT APPLY TO THE USER.

Modifications to the services

MIROCOM® reserves the right to modify or discontinue, temporarily or permanently, the services or any other feature or parts thereof without prior notice. You agree that MIROCOM® will not be responsible for any modification, suspension or interruption of the services or any part thereof.

Applicable law and jurisdiction

These conditions and your use of the services will be governed and interpreted in accordance with the laws of the city of Monterrey N.L, without having to resort to a conflict of legal provisions.

Arbitration

PLEASE READ THE FOLLOWING PARAGRAPH CAREFULLY AS IT FORCES THE PARTIES TO ARBITRATE CERTAIN DISPUTES AND LIMITS ON THE WAY YOU MAY SEEK RELIEF FROM MIROCOM®. You agree that any legal action or inequity that arises from or is related to these conditions and all disagreements that derive from these conditions or that are related to it will be definitively resolved in accordance with the Arbitration Rules of the International Chamber of Commerce (ICC Mexico) by an arbitrator appointed in accordance with these regulations. The arbitration will be in Spanish and its headquarters will be the city of Monterrey, N.L. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NO ARBITRATION OR CLAIM UNDER THESE TERMS OF SERVICE SHALL BE JOINED WITH ANY OTHER ARBITRATION OR CLAIM, INCLUDING ANY ARBITRATION OR CLAIM INVOLVING ANY OTHER CURRENT OR PREVIOUS COLLEGE USER, ARBITRATION OR SIMILAR PROCEDURE OF ANY KIND WILL BE ALLOWED. COLLECTIVE ACTIONS OF ANY KIND WILL NOT BE ALLOWED, EXCEPT AS MANDATORY BY LAW.

Termination and Suspension

Notwithstanding any of these conditions, MIROCOM® reserves the right, without prior notice and in its sole discretion, to cancel or suspend your right to use the services, and to block or prevent your future access and use of the services.

Survival Sections (Description of Services), (Contributions and Transfers), (Interaction with Other Participants), (User Content), (Feedback), (Indemnification), (Disclaimer of Warranties), (Limit of Liability), (Law Applicable and Jurisdiction), (Arbitration), this Section (Survival) and the section (Separation) shall survive any termination or expiration of these conditions.

Separation If any provision of these conditions is considered illegal, void or for any unenforceable reason, said provision will be considered separable from these conditions and will not affect the validity and enforceability of the remaining provisions.

Contact information and questions Questions or comments about the services or these conditions can be directed to the company by email to payments@mirocom.com.mx

Spam

SPAM can be defined as the sending or transmission of unsolicited emails, generally of a commercial nature in large quantities and repeatedly, from people with whom there has been no previous contact and from whom it is expressly chosen not to receive the referrals. communications or messages. MIROCOM does not agree with the practice of sending SPAM and will only send emails to registered users of our website and that are related to products included in the Site or well developed for MIROCOM.

Technical issues

The visualization of this Site may be prevented due to the existence or inexistence of its own mechanisms and tools. Information may be available through cookies, which may be small pieces that contain information and that arise from accessing or using a site. Likewise, the technical settings of your computer may allow the option of displaying cookies to be disabled, with which you may experience difficulties in accessing important information contained on the MIROCOM Site. Therefore, we advise that during your access to our Site, you enable the option of displaying cookies that allows you to view them in order to identify your preferences.

Knowledge

I confirm that I have read and understood the Terms and Conditions of payment operation of MIROCOM TELECOMUNICACIONES (Maria Magdalena Jimenez Gonzalez), which were received via email, which are registered on the page www.mirocom.com.mx. I certify that I have performed and will continue to perform my activities in accordance with the standards set forth in the Terms and Conditions of payment and we reiterate our commitment to legal compliance and upholding the highest standards of Business Ethics. I understand that any deviation from what was previously described in the Terms and Conditions will be cause for the termination of any agreement and / or negotiation with MIROCOM TELECOMUNICACIONES (Maria Magdalena Jimenez Gonzalez).

Modifications to the privacy policy

Any modification to this Policy is applicable from the moment it is visible on the Site www.mirocom.com.mx

Last modification

December 27, 2021